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Frequently Asked Questions

VISIT NATURALDELIGHTS.COM

Where can I find you online?

Natural Delights® online home is at http://www.naturaldelights.com.

What stores carry Natural Delights® Medjool date products?

To find a store near you that offers Natural Delights® products use our store locator: http://www.naturaldelights.com...

Where can I find recipes for Natural Delights® Medjool dates?

We have a delicious array of recipes at http://naturaldelights.com/rec...

Where can I find a list of Natural Delights® products?

You can browse the entire Natural Delights® product family at http://naturaldelights.com/pro...

GROWING, HARVESTING AND PACKING

Country of Origin

Natural Delights® Medjool Dates originated in Bard Valley in southeastern California. Today, it’s where most of our groves still reside. In recent years, our growth has allowed us to plant additional groves in northern Mexico where the same beneficial climate exists. Each Natural Delights® Medjool date grove undergoes the same stringent certification process. Our industry-leading farm and harvest practices are followed by every member of our grower cooperative, and are implemented regardless of where the trees reside, ensuring that every Natural Delights Medjool Date is grown to the same exacting standards.

Allergies

The subject of allergens is a serious concern at Natural Delights®. We maintain an Allergen Control Policy that includes personnel training as it relates to allergens in our production facility.

Tree nuts (Coconut, Almond and Pecan) are present in our facility but they are isolated and restricted on a separate depositing line. 

Allergens such as Peanuts, Soy, Milk, Eggs, Fish, Crustacean and Sulfite additives are not present in our products or facilities. We are also a gluten-free facility as there are no traces of wheat, rye, or barley in our facilities.

STORING AND SHELF LIFE

How should I store Natural Delights?

Natural Delights preserve the best if kept in their tub or another airtight container or resealable bag in your refrigerator.

What is the shelf life of Natural Delights?

Every package of Natural Delights has a "Best Before" date indicated on the side of each tub. Please use this date as your guide

What is Date Sugaring?

A white, sugary film may appear on the Medjool date during storage due to the natural curing process of the date. This condition in no way affects the quality and may be removed with a damp cloth or eaten as is.

A similar condition may occur under the skin or where skin is broken in the form of small grey spots. These are merely crystallized natural sugars and indicate the richness of this variety of date.

Do Natural Delights spoil?

Natural Delights Medjool dates are a whole fresh fruit. Like other fruit, Natural Delights are susceptible to excess moisture or heat, and these conditions can cause the product to spoil before its "Best if used by date".

Excess moisture can cause mold, and too warm of an environment can cause your dates to become dry. We recommend you store Natural Delights in your refrigerator in an airtight container to keep them at their best.

CONTACT US

How can I contact you?

Most questions can be answered by browsing through our FAQ. If you cannot find your answer there, you can contact us in the following way:

PRODUCT QUESTIONS

If you have a question or comment about a Natural Delights product please email us at info@naturaldelights.com.

Our customer service hours are Monday-Friday, 8am-5pm, Pacific Time.